Privacy policy

Last updated: 29 September 2025

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At a.muse Tea & Co., we respect your privacy and are committed to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us.

1. Information We Collect
We may collect the following personal data when you engage with us:
• Contact details (name, email, phone number, address)
• Payment and billing details (when you make a purchase)
• Marketing preferences and communication history
• Any information you choose to share with us (e.g. inquiries, feedback)

2. How We Use Your Information
Your personal data may be used to:
• Process and fulfill orders, including shipping and delivery
• Provide customer service and respond to inquiries
• Send you updates about new products, promotions, or events (if you’ve opted in)
• Improve our website, products, and services
• Comply with legal or regulatory requirements

3. How We Share Your Information
We do not sell your personal data. We may share your data with trusted service providers such as:
• Payment processors (e.g. Shopify Payments)
• Logistics and courier companies
• Marketing/email platforms (e.g. Mailchimp, Flodesk)
• IT and hosting partners

All partners are required to handle your data in accordance with PDPA and only for the purpose of providing their services to us.

4. Cross-Border Transfers
Your personal data may be transferred and stored outside of Singapore (for example, on Shopify or Mailchimp/Flodesk servers). Where such transfers occur, we ensure that they comply with the requirements of the PDPA.

5. Retention of Data
We will keep your personal data only for as long as necessary to fulfill the purposes it was collected for, or as required by law.

6. Your Rights
You may request to:
• Access or correct your personal data
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal or business requirements)

To exercise these rights, please contact us at hello@amuseprojects.com.

7. Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to help us understand how our site is used. You can adjust your browser settings to disable cookies, though some features may not function properly.

8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The latest version will always be posted on this page with a revised “Last updated” date.

9. Contact Us
If you have any questions about this policy or how we handle your personal data, please contact:
Data Protection Officer
a.muse Tea & Co.
Email: hello@amuseprojects.com